Breakdown Coordinator - Byron Center, MI

Byron Center, MIchigan
Breakdown
07-31-2019
MTS - Byron Center
Depends on Experience 
Full Time
Mostly Weekends

Martin Transportation Systems (MTS) is currently hiring a mostly weekends, full-time Breakdown Coordinator.  This position is great for someone with mechanical knowledge as well as basic computer/office skills.

The Breakdown Coordinator will be responsible for coordinating on-the-road equipment breakdowns to get the equipment repaired and rolling. He/She will be working closely with drivers to ensure proper procedures and notifications are followed. Practical knowledge of tractor trailer repair and basic FMCSA regulations are a must. Knowledge of the transportation industry helpful.

Responsibilities include (but are not limited to):

  • Assist drivers with breakdown needs, accidents and emergencies by either routing them to terminals or coordinating roadside repairs;
  • Arrange breakdown services by locating authorized vendors within close proximity to ensure minimum wait time, competitive pricing and quality repairs;
  • Communicate any service disruptions and route changes due to down equipment;
  • Identify warrantable repairs and file claims with the appropriate vendor(s) or manufacturer(s) as needed;
  • Maintain contact with vendor(s) during repair to ensure specific requirements are being met;
  • Update all parties regarding progress toward completion of repairs;
  • Coordinate payment methods to vendors.    

Requirements:

  • Logistics experience, 1 year preferred
  • Practical knowledge of tracter trailer repair preferred
  • Knowledge of basic FMCSA regulations preferred
  • Competent in using Microsoft Office Suite

Schedule:

  • Friday, Saturday, Sunday and Monday: 9:00 a.m. - 8:00 p.m.

MTS offers an excellent wage and benefits package including health, dental and vision insurance, company paid life insurance, and 401K with 25% company match.  Short-term and long-term disability insurance is also available.